Accessibility Statement

ACCESSIBILITY

STATEMENT

ROAMSTAGE is committed to making our events, experiences and digital services as accessible and inclusive as reasonably possible.

We believe live events should be welcoming and enjoyable for everyone, and we work with venues, suppliers and event partners to support guests with different accessibility requirements.

Website Accessibility

We aim to make the ROAMSTAGE website easy to navigate and accessible across a range of devices and assistive technologies.

We continually review our website and digital content and aim to follow recognised accessibility standards and good practices where reasonably possible.

If you experience difficulty accessing any part of our website, please contact us and we will do our best to provide the information you need in an alternative format.

Accessibility at Our Events

Accessibility arrangements vary between events and venues.

Depending on the venue and event, facilities may include:

Step-free or wheelchair access
Accessible seating or viewing areas
Accessible toilets
Companion or carer ticketing arrangements
Accessible entrances
Assistance from venue staff
Hearing assistance systems
Additional accessibility arrangements where available

We recommend checking the individual event and venue information before purchasing tickets.

Specific Accessibility Requirements

If you have a specific accessibility requirement, please contact us or the relevant ticketing provider before attending.

We will work with the venue and our event partners to make reasonable efforts to accommodate accessibility requirements.

Some arrangements may depend on the facilities and policies of the individual venue.

Companion and Carer Tickets

Companion or carer ticket policies may vary depending on the event, venue, ticketing provider and country.

Where available, details will be provided on the relevant event or ticketing page. If you cannot find this information, please contact us for assistance.

Assistance Animals

Registered or recognised assistance animals are welcome where permitted by the venue and applicable local regulations.

We recommend contacting the venue or ROAMSTAGE in advance if you plan to attend with an assistance animal so that appropriate arrangements can be confirmed.

Temporary or Additional Requirements

We understand that accessibility requirements are not always permanent or visible.

If you have an injury, medical requirement or other circumstance that affects your ability to access or enjoy an event, please contact us and we will make reasonable efforts to assist.

Feedback

We welcome feedback about accessibility at ROAMSTAGE events and across our digital services.

If you experience an accessibility barrier or believe there is something we could improve, please let us know.

ROAMSTAGE
Email: [INSERT CONTACT EMAIL]

When contacting us about an event, please include the event name, city and date so we can assist you as efficiently as possible.

Our Commitment

Accessibility is an ongoing process.

As ROAMSTAGE continues to produce events in different venues, cities and countries, we will continue working with our partners to improve accessibility and create experiences that as many people as possible can enjoy.